Spring, 2022
In June, the FCA board invited community members for whom we have email addresses to complete a short on-line survey to help the board assess how it is doing in serving the interests of the community and to solicit ideas on how it might continue to improve its work. The survey asked 19 questions encompassing current community issues and allowing for input into other areas that we should address.
The survey was sent to 182 community members from 148 of the roughly 180 households in the community. 101 people (55%) responded to at least some of the questions.
Very briefly, most respondents were satisfied with the work of the FCA board, a small number of people had suggestions for improvement but very few indicated a willingness to help with the work of the board.
More details from the survey are available in this report.
From the comments received, it is clear that road noise and traffic calming are two areas of concern for the board to continue working on. The board has already attempted to address some of the suggestions (e.g., playground safety, crosswalk at the bottom of Falaise Dr. hill) without results and will probably not try again in the immediate future. Of the new suggestions, the board will begin work on developing a policy for allowing advertising in Falaise Focus. Some suggestions, however, appear to be outside the mandate of the association (e.g., providing guidance about construction activities) and will not be addressed.
Spring, 2021
This spring, we carried out the first formal survey of our residents to better understand what they think about their community association. We began with a pdf version but recognized that it was not as easy to fill in and submit as the online surveys we are sometimes asked to complete. We then discovered that we could make use of the free, community edition, of LimeSurvey so we recast the survey using this software.
Of the 124 residents for whom we have email addresses, 45 people responded, for a response rate of 36%. In addition, several residents included interesting written comments. We have prepared a report that summarizes the main takeaways from the survey and translated them into action items for the Board to consider. If, on reading the report, you see anything you would like to comment on, please contact the FCA President or any other Board member.